UrbanMixr.uk takes factual accuracy seriously. Our readers rely on us for trustworthy city guides, event listings, cultural features and lifestyle recommendations. Every piece of information we publish — from a restaurant’s opening hours to a festival lineup — is checked before it reaches you. This policy explains what we verify, how we prioritise sources and what to do if you spot something we’ve got wrong. Our fact‑checking process is led by Eleni Georgiou, Standards & Fact‑Checking Lead, who oversees source verification, corrections and editorial standards across all content. You can reach the team directly at factcheck@urbanmixr.uk.
What we verify
We fact‑check every claim that could affect a reader’s decision or understanding, including:
- Venue details: address, contact information, accessibility, facilities, booking links and ownership changes.
- Opening hours and seasonal variations — especially around bank holidays, festivals or temporary closures.
- Event dates, start times, ticket prices and availability — we cross‑reference official ticketing platforms and organiser announcements.
- Allegations in reviews, interviews or investigative pieces — these are corroborated with documentary evidence or multiple independent sources before publication.
- Health and safety claims about venues, food hygiene ratings, crowd capacity or public transport disruptions — we check with official bodies or direct venue statements.
- Stories involving minors — we apply extra safeguards, including parental consent, anonymisation where appropriate and verification that any image or quote is authorised.
Our fact‑checkers also review commercial content such as sponsored articles and paid partnerships to ensure that any factual claims meet the same standards as editorial copy. Affiliate links and sponsored material are clearly labelled, as outlined in our Advertising & Affiliate Disclosure.
Source hierarchy and verification standards
We rank sources by reliability and directness. Our preference, in order, is:
- Official venue or organiser information — websites, press releases, direct statements from verified contacts.
- Direct interviews with named individuals (chefs, artists, event managers, local authorities).
- In‑person venue visits by a staff writer or contributor.
- Reputable third‑party data — local council records, licensing databases, booking‑platform APIs, recognised industry bodies.
- User‑submitted tips — these are treated as leads, not taken at face value, and are verified through at least one independent source before publication.
Where official sources contradict each other, we pause publication until we reconcile the discrepancy. If we cannot confirm a factual detail, that detail is either removed or clearly caveated (e.g., “ticket prices subject to change — check the venue”). A full breakdown of our sourcing standards is available at Sources & Standards.
Handling rumours and unverified information
UrbanMixr.uk does not publish unsubstantiated rumours. Any claim that cannot be traced to a named, verifiable source — or that relies on anonymous tips — is labelled clearly as unconfirmed. In city‑culture journalism, breaking news about pop‑up events, late‑night closures or flash sales may require rapid publication; in those cases we append a note such as “information unconfirmed at time of writing” and update the article as soon as verification is complete. Readers can always spot the difference: verified facts appear without caveats; unconfirmed details carry a prominent label.
Fact‑checking for sensitive stories
Articles that involve minors, health warnings, crime or discrimination claims receive additional scrutiny. For stories about children (e.g., family‑friendly events, school partnerships or profiles of young artists) we verify age, obtain written parental permission for quotes and images, and discuss potential harms with the editorial team before going live. Health and safety claims — such as hygiene ratings, noise‑level complaints or accessibility issues — are checked against official reports or site visits. Our Safeguarding Minors Policy provides full details.
How to report a factual error
If you spot a mistake — a wrong address, an outdated event date, a misattributed quote — please tell us. Write to factcheck@urbanmixr.uk. Include the article URL, the specific inaccuracy and, if possible, a reliable source for the correct information. We aim to acknowledge every correction request within two working days and to publish a correction notice (with a link to the updated article) within five working days. Our Corrections Policy explains how we handle errors of fact, omission and source misinterpretation. For broader editorial standards, see our Editorial Policy. You can also reach any member of our editorial team through Our Team page.
Fact‑checking is not a one‑off step; it runs through every stage of the editorial process — from commissioning and drafting to final review and post‑publication updates. Our commitment is to give you, our readers, information you can rely on, whether you’re planning a night out, booking a weekend away or exploring a new part of the UK.